Submitting inquiries for federal entities accounting

About this service

Responding to accounting inquiries in accordance with laws, decisions, circulars, evidence and procedures issued by the Ministry of Finance through generative artificial intelligence.

The process

  1. Log in using UAE Pass
  2. Write the required inquiry
  3. Attach any necessary documents (if available)
  4. Provide a response to the inquiry through artificial intelligence, and in case the response is not satisfactory, a ticket will be automatically generated by the digital system based on the conversation with the user, and communication will be resumed to respond to the inquiry submitted by the user.

Conditions of use

The applicant must be an employee of the financial government sector under the relevant authority (Finance).

Required Documents

None

Dependent on other services

No

Frequently asked questions

View all FAQs

Service channels

  • Website
  • Mobile App

Target audience

Government sectorAccounts & Financial Systems Department

Responsible Department

Accounts & Financial Systems Department

Start service

Service completion duration

Immediate responses are provided. In case of not receiving a clear answer, the response will be given to the customer within a maximum of 48 hours

Service fees

No fees

Service availability

Open 24 x 7

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