العربية

Request technical support for the federal financial system

Supporting users of the Federal Financial Systems (Federal management information system and Treasury management system) to resolve technical issues and raise inquiries regarding financial permissions and financial procedures

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Procedures

  1. Create user name on Talbia Support system
  2. Creating a request application for technical support, or update data, or technical support on responsibilities through the available communication channels
  3. Resolve the technical issue by Ministry of Finance technical team

Fees

No fees

Duration of service provision

5 working days

Target Audience

Government Sector

Responsible Department

Financial Operations

Location of service provision

Website

Responsible Officer

Call Center 800533336
info@mof.gov.ae

Requirements to get the service

  • Applicant should be a user of one of the Federal Financial Systems and Treasury Management System and E-housing (FMIS and TMS) or a supplier of the Federal Government
  • The applicant for support must be within a federal entity that applies the financial regulations of the Ministry
  • The applicant  must have a username to access the response system to raise the request or problem

Required Documents

Attachments related to the subject of the request, such as a screenshot of the screen or related documents

Q&A