Submitting a suggestion regarding the Ministry's Services

New or innovative development ideas that add a value to customers, services, or the Ministry’s role in general


  1. Submit suggestions through the The UAE’s centralized portal for suggestions
  2. The Ministry studies the suggestions according to the evaluation tool approved by the concerned department
  3. The Ministry determines whether the suggestion can be adopted and delegate responsibility for implementation
  4. The Ministry approves the final evaluation of the suggestion by the innovation team
  5. Inform the customer of the response to the suggestion


No fees

Duration of service provision

14 working days

Target Audience

Government Sector / Private Sector / Individuals

Responsible Department

Strategic and Future Department

Location of service provision

The UAE's centralized portal for suggestions

Responsible Officer

Call Center 800533336

Requirements to get the service

Not Available

Required Documents

Not Available