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The Ministry of Finance is committed to making its digital platforms accessible and inclusive to all, including people of determination and senior citizens. This commitment reflects our vision to support the UAE’s national drive towards a barrier-free digital environment, as stipulated in the National Digital Accessibility Policy issued by the Telecommunications Regulatory Authority (TDRA).
Our digital platforms were developed using the Emirates Design Framework and are compliant with WCAG standards issued by the World Wide Web Consortium (W3C) standards. They include advanced features that ensure digital inclusion and easy accessibility for all segments of society.
We regularly conduct usability audits and assessments to ensure easy accessibility of all our digital services. We also continually update our websites and mobile applications based on user feedback, with the aim of removing any barriers and improving the user experience.
The Ministry of Finance platforms are equipped with a comprehensive set of accessibility tools, including:
We conduct regular audits and tests, and update our digital accessibility tools to meet international standards. We also take user feedback into account and work to implement them.
Some components or third-party content may encounter technical challenges beyond our control. If you encounter any difficulties, please contact us for support or alternative formats.
If you encounter any technical challenges or issues during your experience with the Ministry’s digital channels, you can contact the advisory support team at info@mof.gov.ae or toll-free: 800533336.
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