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Submitting a Suggestion Regarding the Ministry’s Services

About this service

This service allows for the follow-up of suggestions received through the electronic system and coordination with relevant departments regarding their evaluation and response within the approved timeframes.

The process

  1. Access the Ministry of Finance website.
  2. Go to the Services menu, then select the "Suggestions About Ministry Services" service.
  3. Click on the "Start Service" button.
  4. Log in using UAE Pass through the external "Tawasul 171" website.
  5. Select "Suggestions" from the menu.
  6. Fill in the mandatory data and fields.
  7. Submit the suggestion.

Conditions of use

Suggestions must be submitted through the approved channels: UAE Suggestions Portal Platform / Suggestion System.

Required documents

Supporting documents for the proposal, if any.

Dependent on other services

No

Digital accessibility

This service has been designed in accordance with the Digital Accessibility Policy issued by the Telecommunications and Digital Government Regulatory Authority (TDRA). It ensures easy access for all users, including People of Determination, with support for keyboard navigation, screen readers, content zoom up to 200%, and clear display of messages and alerts. Accessibility features will be continuously updated whenever any enhancements are made to digital channels or the user journey.

Frequently asked questions

View all FAQs

Service channels

Website

Target audience

Ministry of Finance employees, customers, and external partners

Responsible Department

Strategic and Future Department

Start service

Service completion duration

14 working days

Service fees

No fees

Service availability

Open 24 x 7

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