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  • Home
  • Services

    Individuals & Corporate Services

    • Trust Voice
    • Submit inquiries about the ministry’s services
    • Submitting a suggestion regarding the Ministry’s services
    • Submitting complaints about the services of the Ministry of Finance
    • Supplier Services
    • Accreditation of eInvoicing Service Providers

    Government Services

    • Transfer of financial allocations between chapters and programs
    • Request to impose/modify fees for federal agencies services
    • Request to open and close bank accounts for federal entities
    • Create or Remove new hires requests
    • Exemption request from all or some of the debts and dues outstanding and payable to the State’s Treasury
    • Tax classification requests for VAT and corporate tax ATTR

    Government Services

    • Processing requests from federal entities regarding real estate properties of the federal government
    • Tableau (Smart Reporting System) / Data Lake User management
    • Applying for Report preparation and Amendment request
    • Submitting inquiries for federal entities' accounting
    • Contracting with the World Bank for advisory services
  • Public Finance

    UAE Financial Sustainability

    • UAE Financial Framework
    • Accrual Accounting Program
    • Segregation of Duties

    Federal Budget

    • UAE Budget Overview
    • Federal Budget 2025
    • Federal Budget 2022-2026
    • Federal Budget Archive
    • Government Financial Statistics

    Tax

    • Value Added Tax (VAT)
    • Corporate Tax
    • Top-up Tax

    Government Procurement

    • Federal Supplier Register
    • Digital Procurement Platform
    • DPP Catalogue
    • Guide to Digital Procurement Procedures for the Federal Government
    • Current Business Opportunities
    • SMEs

    International Relations

    • GCC Economic Integration
    • Regional and International Partnerships and Agreements
    • Protection and Promotion of Investments
    • Double Taxation Agreements
    • Automatic Exchange of Information - FATCA and CRS
    • Economic Substance Regulations (ESR)
    • Country by Country Reporting (CbCR)
    • Our Participation in G20
    • Our Participation in BRICS
    • UAE in Global Competitiveness Reports

    Public Debt

    • Federal Debt Management Office
    • T-Bonds
    • T-Sukuk
    • Issuance Programme
    • Primary Dealers
    • International Bonds
    • Investor Relations
    • UAE Credit Rating
  • Financial Legislation
  • Digital Participation
    • Digital Participation Policy
    • Consultations
    • Contact the Minister
    • MoF Blog
    • Social Media
    • Digital Accessibility Statements
    • Sharik.ae
  • Open Data
    • Bayanat.ae
    • Data Visualization
    • Geospatial Dashboard
    • Real-time Report
    • International Treaties Dashboard
    • Open Data Policy
    • Open Data Publication Plan
    • Statistics
    • Request or propose data
  • About Us
    • MoF Strategy
    • The Minister
    • MoF Leadership
    • Organisation Chart
    • MoF Youth Council
    • Sustainable Development Goals
    • Social Responsibility
    • MoF Achievements
    • Awards
    • Our partners
    • Initiatives
  • Footer Pages

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    • The minister
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Home Services Submitting complaints about the services of the Ministry of Finance
Our services are 100% digital

Submitting complaints about the services of the Ministry of Finance

About this service

A written or verbal statement whereby the customer expresses its dissatisfaction with the method of service provision during or after receiving it

The process

  1. Log in using your UAE PASS
  2. Select the “Complaints” service
  3. Choose the Entity Name
  4. Select the main service
  5. Write the subject of your complaint and fill in your complaint in the description box
  6. Submit your complaint

Conditions of use

None

Required Documents

None

Dependent on other services

No

Frequently asked questions

View all FAQs

Service channels

  • Website
  • Mobile App
  • Call center

Target audience

  • Government Sector
  • Private Sector
  • Individuals

Responsible Department

Strategic and Future

Support

800533336

info@mof.gov.ae

Start service

Service completion duration

5 working days

Service fees

No fees

Access control

This service requires you to login using UAE Pass

Service availability

Open 24 x 7

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      • About the ministry
      • The minister
      • The UAE Government charter
      • Awards
      • Careers
      • Sitemap
      • Copyright
      • Disclaimer
      • Privacy policy
      • Terms and conditions
      • Accessibility
      • Media centre
      • Contact us
      • FAQs
      • Feedback and complaints
      • Glossary and abbreviations
      • Digital accessibility policy
      • Digital participation policy
    • tawasul
      TAWASUL 171
    • 171
      Click to call 171
      04-7771777
      Contact via WhatsApp 047771777
    • Toll free: 800533336
      Click to call 800533336
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