Submitting a suggestion regarding the Ministry’s Services

About this service

New or innovative development ideas that add a value to customers, services, or the Ministry’s role in general

The process

  1. Submit suggestions through the UAE’s centralized portal for suggestions
  2. The Ministry studies the suggestions according to the evaluation tool approved by the concerned department
  3. The Ministry determines whether the suggestion can be adopted and delegate responsibility for implementation
  4. The Ministry approves the final evaluation of the suggestion by the innovation team
  5. Inform the customer of the response to the suggestion

Conditions of use

None

Required Documents

None

Dependent on other services

No

Frequently asked questions

View all FAQs

Service channels

The UAE’s centralized portal for suggestions

Target audience

  • Government Sector
  • Private Sector
  • Individuals

Responsible Department

Strategic and Future Department

Start service

Service completion duration

14 working days

Service fees

No fees

Service availability

Open 24 x 7

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