Customer Council - Zero bureaucracy for supplier registration service
Starting Date: 03/06/2025
Closing Date: 09/06/2025
Participation Summary
Outcome And Impact
:Result
Simplified Registration Form
The number of required fields in the registration form was reduced from over 90 to 71, and the number of form pages was decreased from 10 to just 4. This made it easier for suppliers to complete the registration process quickly and more accurately
Process Automation
Advanced digital solutions were implemented to eliminate repetitive manual steps and enable digital contract signing, which enhanced transparency and accelerated processing times
Improved Digital Channels
A dedicated supplier portal was developed on the Ministry's website, and the service was launched through the Ministry of Finance's smart app, enabling convenient access to the service anytime and anywhere
Reduced Processing Time
The time required to submit the application was reduced from over 60 minutes to just 30 minutes. Additionally, the overall service delivery time was shortened from 30 days to only one day, significantly improving efficiency and supplier responsiveness