Submitting complaints about the services of the Ministry of Finance

About this service

A written or verbal statement whereby the customer expresses its dissatisfaction with the method of service provision during or after receiving it

The process

  1. Log in using your UAE PASS
  2. Select the “Complaints” service
  3. Choose the Entity Name
  4. Select the main service
  5. Write the subject of your complaint and fill in your complaint in the description box
  6. Submit your complaint

Conditions of use

None

Required Documents

None

Dependent on other services

No

Frequently asked questions

View all FAQs

Service channels

  • Website
  • Mobile App
  • Call center

Target audience

  • Government Sector
  • Private Sector
  • Individuals

Responsible Department

Strategic and Future

Support

800533336 info@mof.gov.ae

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Service completion duration

5 working days

Service fees

No fees

Access control

This service requires you to login using UAE Pass

Service availability

Open 24 x 7

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About Ministry

  • Role of the Ministry of Finance
  • The Ministry
  • List Item #3

About Ministry

  • Role of the Ministry of Finance
  • The Ministry
  • List Item #3

About Ministry

  • Role of the Ministry of Finance
  • The Ministry
  • List Item #3