Other languages
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Technical & business support, in addition to handling e-Dirham complaints/requests with a resolution time based on the e-Dirham service level agreement
Service Request Resolution Steps –
Customer/User to raise support ticket through any of the following channels:
There is no fee charge for the service
Severity Level 1: Immediate to 4 Business Hours Severity Level 2: 48 hours Severity Level 3: 72 hours
Government Sector / Private Sector / Individuals
General Revenues
MoF Website and MoF Mobile App
Call Center 800533336 or info@mof.gov.ae
No Requirements
None
