Submitting complaints about the services of the Ministry of Finance
A written or verbal statement whereby the customer expresses its dissatisfaction with the method of service provision during or after receiving it
Procedures
- Entering The UAE’s centralized portal for complains and submitting the complaint
- Contacting the customer to verify the validity of the complaint and entered data
- Examining the complaint by the Ministry of Finance
- Informing the customer of the response to the complaint
Fees
No fees
Duration of service provision
7 working days
Target Audience
Government Sector / Private Sector / Individuals
Responsible Department
Strategic and Future
Location of service provision
The UAE's centralized portal for complains
Responsible Officer
Call Center
800533336
info@mof.gov.ae
