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Submitting complaints about the services of the Ministry of Finance

A written or verbal statement whereby the customer expresses its dissatisfaction with the method of service provision during or after receiving it

Procedures

  1. Log in using your UAEPASS
  2. Select the “Complaints” service
  3. Choose the Entity Name
  4. Select the main service
  5. Write the subject of your complaint and fill your complaint in the description box
  6. Submit your complaint

Fees

No fees

Duration of service provision

5 working days

Target Audience

Government Sector / Private Sector / Individuals

Responsible Department

Strategic and Future

Location of service provision

The UAE's centralized portal for complains

Responsible Officer

Call Center 800533336
info@mof.gov.ae

Requirements to get the service

Not Available

Required Documents

Not Available

Dependent on other services

No

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About Ministry

About Ministry