Submitting complaints about the services of the Ministry of Finance

A written or verbal statement whereby the customer expresses its dissatisfaction with the method of service provision during or after receiving it


  1. Entering The UAE’s centralized portal for complains and submitting the complaint
  2. Contacting the customer to verify the validity of the complaint and entered data
  3. Examining the complaint by the Ministry of Finance
  4. Informing the customer of the response to the complaint


No fees

Duration of service provision

7 working days

Target Audience

Government Sector / Private Sector / Individuals

Responsible Department

Strategic and Future

Location of service provision

The UAE's centralized portal for complains

Responsible Officer

Call Center 800533336

Requirements to get the service

Not Available

Required Documents

Not Available