Submit inquiries about the Ministry's services - Ministry of Finance

About this service

The service receives customer inquiries related to the services of the Ministry of Finance, and responds to them through generative artificial intelligence. If the response is not fully completed, a ticket will be automatically opened based on the conversation with the customer to respond to the query submitted.

The process

MoF Website/ MoF App:

Login using UAE Pass.
Choose “Generative AI Assistance” or fill out the manual form.
Write the required inquiry.
Instant replies to inquiries using AI. If the response is not satisfactory, a ticket will be automatically generated for follow-up and to provide a comprehensive reply.

Conditions of use

Not Available

Required Documents

Not Available

Dependent on other services

Frequently asked questions

View all FAQs

Service channels

Website
Smart Application
Call Center
Live Chat

Target audience

Government Sector
Business Sector
Individuals

Responsible Department

Government Communication

Support

800533336

info@mof.gov.ae

Start service

Service completion duration

An AI provides an instant response, in case it fails to meet the requirements, a ticket will be issued. A reply to this ticket will then be provided within 2 working days.